At Opakowania Eksportowe, we understand how important it is for our customers to have confidence in the quality and safety of our packaging services. That is why we offer the possibility for our customers to carry out audits. In this way, you can convince yourself of our professionalism and commitment to providing the highest quality services and wooden packaging.

Customer audits

Some corporate clients and large manufacturing companies choosing to work with us on a long-term basis start with an audit by their internal auditors. This process includes:

1. Before the auditors arrive, we establish the scope and schedule of the audit.
2. The auditors tour our production facilities, get to know our team and the production and control processes we use.
3. Auditors have the opportunity to review internal packaging procedures and processes, including certifications, quality management, safety and regulatory compliance.

Benefits of carrying out audits

• Standards compliance – through audits, clients see how we meet international norms and standards, which is crucial for global operations.
• Our customers see for themselves who they will be working with, which builds trust and confidence in the work going forward.
• Audits help to ensure that all safety procedures are followed, which is particularly important for packaging services.

Checks by external auditors during packaging services

When working with us, our customers also have the option of ordering supervision of the packing service at our facility. They can send their internal auditors to observe the packaging process on site. The auditors monitor all stages of packaging in real time, allowing them to assess compliance with their internal standards. They then produce a final report with photo documentation and pass on their comments to the final customer. Such reports are honoured at ports around the world. Direct supervision gives customers direct insight into the execution of the order.

External auditors certify the packaging for compliance with technical standards in the following areas:

• the security features used for packaging
• packaging methods
• packaging technology
• the materials used for packaging